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Upcoming ITIL V3 Intermediate Qualification in Continual Service Improvement Dates and Locations

ITIL Continual Service Improvement links improvement efforts and outcomes with Service Strategy, Design, Transition and Operations. Successful implementation of CSI best practices enables IT departments to create and maintain value for customers through better design, introduction and operation of services. In this course, you learn how to plan, implement and optimize the Continual Service Improvement processes and gain the skills required to take the ITIL Intermediate Qualification: Continual Service Improvement Certification Exam.

Course Outline

Date Duration Location Cost Book
13/9/2010 3 days London £1095+VAT Book
11/10/2010 3 days Wokingham £1095+VAT Book
29/11/2010 3 days London £1095+VAT Book
20/12/2010 3 days Wakefield £1095+VAT Book

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