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Upcoming ITIL V3 Intermediate Qualification in Service Offerings & Agreements Dates and Locations

The course builds on the general principles covered as part of the ITIL® Foundation course. This enables the organisation to introduce Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management and Business Relationship Management as integral parts of its overall business-focussed Services Framework.

Course Outline

Date Duration Location Cost Book
27/9/2010 5 days Wokingham £1645+VAT Book
22/11/2010 5 days London £1645+VAT Book
6/12/2010 5 days Coventry £1645+VAT Book

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