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Upcoming ITIL V3 Intermediate Qualification in Release, Control & Validation Dates and Locations

The course builds on the general principles covered as part of the ITIL® Foundation course. This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focussed Services Framework.

Course Outline

Date Duration Location Cost Book
27/9/2010 5 days Wakefield £1645+VAT Book
4/10/2010 5 days London £1645+VAT Book
13/12/2010 5 days Wokingham £1645+VAT Book

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