(586) 203 8263
Request ITIL quote

Request a quote

 Email ITIL page to a friend

Email to a friend

 Ask a Question relating to this page

Ask a question

 Add ITIL page to favourites

Add to favourites

Detailed venue data is not available for this location: please call (586) 203 8263 for details.

Venue: , , , .

Print

Upcoming ITIL V3 Intermediate Qualification in Operational Support & Analysis Dates and Locations

The course builds on the general principles covered as part of the ITIL® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall business-focussed Services Framework.

Course Outline

Date Duration Location Cost Book
13/9/2010 5 days Wokingham £1645+VAT Book
11/10/2010 5 days London £1645+VAT Book
22/11/2010 5 days Wakefield £1645+VAT Book

ITIL Quick Links

Need Help?

Call one of our professional training advisors on (586) 203 8263 or fill in our contact form for a reply within 24 hours.

Based outside the UK?

Contact us to talk to our specialist team about the best training options for you

ITIL Free Resource Centre

Download useful free ITIL resources and tools including sample ITIL Foundation quizzes, the ITIL process map and much more.

ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

The Swirl logo™ is a Trade Mark of the Office of Government Commerce

Ownership of ITIL ™ belongs to the OGC and is managed by the APMG.